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DEVICE(S) REPAIR & SERVICE WARRANTY & WAIVER AGREEMENT:First and foremost, I will-always-take care of you, to the, best of myability-to make things right.THE BEARER, is, entitled to our standardwarranty(HHTS’S#COVERED(HHTS#C)) & fully, agrees to all the belowstated terms and conditions.I authorize Helping Hands Tech Support & Raymond Eugene Whitney III to perform work onmy devices as detailed on the reverse of this waiver form and bound by the terms andconditions below.I understand that Helping Hands Tech Support & Raymond Eugene Whitney III will onlyperform the work listed on the reverse. For technical support (in person, over the phone orotherwise) after the original work has been completed, I will be required to pay full regularsupport rates.I certify that I am the legal owner or an authorized representative of the owner of thecomputer system described on the reverse. In the event that I am found not to be the truelegal a owner or an authorized representative, I assume all liability for any and all claimsmade as the result of the technical support rendered by Helping Hands Tech Support &Raymond Eugene Whitney III on this computer system.I understand that Helping Hands Tech Support & Raymond Eugene Whitney IIIs not anauthorized service dealer and that technical support rendered by Helping Hands TechSupport & Raymond Eugene Whitney III may void manufacturer warranties for thiscomputer system. Helping Hands Tech Support & Raymond Eugene Whitney III does notassume any liability or provide any warranty in the event that the manufacturer warrantiesare voided.I understand that Helping Hands Tech Support & Raymond Eugene Whitney IIIs not liablefor any loss of data as a result of a computer repair request. I am aware that Helping HandsTech Support & Raymond Eugene Whitney III will ONLY back up data found in Windowsuser folders (My Documents, My Pictures, etc) and that full data backup is my ownresponsibility.I understand that Helping Hands Tech Support & Raymond Eugene Whitney III provides awarranty of 90 days on hardware repairs for manufacturer defects or failure of the replacedcomponent ONLY. Physical damage or misuse of replaced components is NOT covered.I understand that NO warranty is given on software cleanups (malware, viruses etc) beyond24 hours from the time of pickup and that cleanup of current infections does NOT protectagainst future reinfections. Repeat software cleanups will be charged at full regular price.. I, expressly, waive all claims against Helping Hands Tech Support & Raymond EugeneWhitney III and release, indemnify and hold harmless Helping Hands Tech Support &Raymond Eugene Whitney III for any damages to my computer or data that may arise fromany work performed. The liability of Helping Hands Tech Support & Raymond EugeneWhitney IIIs strictly limited to quoted repair cost for hardware damages that are due tonegligence on the part of Helping Hands Tech Support & Raymond Eugene Whitney III.LETTER OF WARRANTYHELPING HANDS TECH SUPPORTLAKELAND, FL, 33803.863.224.7398, RAYWHITNEY03@GMAIL.COM,HHTSHV.COMThe bearer is, fully, entitled to all listed benefits and conditions, enumerated below.Please consider this to be a letter of guarantee for work performed at/by: Helping Hands Tech SupportThis guarantee consists of a one (1) year limited warranty on all material, labor, products, workmanship and all applicableappurtenances pertaining to the device(s) purchased from and/ or any and all work preformed by HHTS. We, proudly stand behind-all-of our support, products and services. Limited to ONE( 1): “(1) year limited warranty” per device and or per service call. As such,we will, always, do our best to make it right-to the best of our ability and we will, always, recommend your lowest cost option.EXCLUDES: accidental and or intentional physical and or software/accessory: damage, user error, surge, miss-use, accident, theft oract(s), buyers remorse or act of god(within reason). We, highly recommend, purchasing and appropriate amount of insurancecoverage for each device. We recommend, Squaretrade.com.FIRST THIRTY DAYS: %100 of, all, listed-and specified-coverage(s). or full refund.31-90 DAYS: %100 of, all, listed-and specified-coverage(s) or 3/4 refund.91 DAYS-6 MONTHS: %75 of, all, listed-and specified-coverage(s) or 1/2 refund.7-10 MONTHS: %50 of, all, listed-and specified-coverage(s). NOT eligible for a refund.11-12 MONTHS: %25 of, all, listed-and specified-coverage(s). NOT eligible for a refund.13+ MONTHS((1) One year limited warranty expires. Optional, TOTAL CARE EXTENDED COVERAGE:13-24 MONTHS: %30 of,all, listed-and specified-coverage(s) only. LIMITED: First 3 uses, are deductible free, each additional, use will require a $20deductible. All rights reserved. This warranty must be executed by an officer or authorized agent of the company (11/8/2024).I CONFIRM, THAT I HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THEABOVE TERMS AND CONDITIONS.I AUTHORIZE HELPING HANDS TECH SUPPORT & RAYMOND EUGENE WHITNEY IIITO PERFORM ANY OR ALL OF THE WORK DISCUSSED ON MY DEVICE(S) AT MYREQUEST.

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 ©2023 by The Whitney Family of Brands. Proudly created with Wix.com. *Please note: that we are not associated with Heatherwood Village or any of its affiliates. The name is used, simply, as a convenient land mark. *In home appointments are, generally, limited to within-1 mile-of 1925 Harden Blvd, Lakeland, Fl, 33803.*(Each, referred potential, new client-will be required to make a purchase, before the cash bonus will be paid out.)(Referral bonuses, will be paid out monthly-on the last day of, each, month).

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